Terms of Service

Last Updated: June 2026

Welcome to KSV. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

KSV operates the website ksv-eg.com and provides beauty, skincare, fragrance, and related products for sale within Egypt.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Availability

We make every effort to display product information, descriptions, images, and prices accurately. However, we do not guarantee that all information is error-free, complete, or current.

Product availability is subject to stock levels and may change without prior notice.

4. Orders

Placing an order constitutes an offer to purchase products from KSV.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability.

• Pricing or description errors.

• Suspected fraudulent activity.

• Incomplete or inaccurate customer information.

An order is considered accepted only after confirmation by KSV.

5. Pricing and Payments

All prices displayed on the website are in Egyptian Pounds (EGP).

Prices may be changed at any time without prior notice. Payment must be completed using one of the available payment methods before order processing begins, except for Cash on Delivery orders where available.

6. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery times are provided for guidance only and are not guaranteed. KSV shall not be liable for delays caused by shipping companies, force majeure events, weather conditions, public holidays, or circumstances beyond our control.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, and designs, is the property of KSV or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Activities

Users may not:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to any part of the website.

• Upload harmful code, viruses, or malicious software.

• Interfere with the operation or security of the website.

• Use automated tools to scrape, copy, or collect website data without authorization.

10. Limitation of Liability

To the maximum extent permitted by law, KSV shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the website or products purchased through it.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Third-Party Services

This website may contain links to third-party websites or services. KSV is not responsible for the content, policies, or practices of third-party websites.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

KSV

Website: ksv-eg.com

Email: support@ksv-eg.com

WhatsApp: +20 101 224 6406

© 2026 KSV. All Rights Reserved.